Refund Policy

1. Returns: If you are not completely satisfied with your fragrance purchase, you may return it within 30 days of delivery for a full refund. The item must be in its original condition, unopened, and in its original packaging.

2. Refund Process: To initiate a return and refund, please contact our customer support team via email or phone to obtain a Return Authorization. Once your return is received and inspected, we will issue a refund to the original payment method within 5-7 business days.

3. Return Shipping: You are responsible for return shipping costs, unless the return is due to our error.

4. Damaged or Defective Items: If your item arrives damaged or is defective, please contact us within 7 days of delivery, and we will arrange for a replacement or refund.

5. Exchanges: Unfortunately, we do not offer exchanges at this time. You can return the item for a refund and place a new order for the desired product.

6. Gift Returns: If you received a fragrance as a gift, you may return it for store credit or an exchange.

Please feel free to reach out to our customer support for any questions or assistance with the return process. Your satisfaction is our priority.

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